The DocPigeon Blog
Letters, mail, email & SMS, done properly
Practical guides for anyone who sends a lot of correspondence — printed letters, email, SMS or fax — from property managers and small practices to billers still hand-stuffing envelopes. Straight talk, real numbers, no fluff.
Property Management
Letter automation for HOAs and property managers
Assessments, violation notices, meeting notices, late fees — the letters an HOA sends on repeat, and how to automate them so deadlines stop getting missed.
Collections & BillingPast-due and collections letters that actually get paid
The 30/60/90 late-payment cycle, escalation wording that keeps customers instead of alienating them, and how to automate it all.
Cost & ROIThe real cost of sending letters by hand
“It’s just stamps” is wrong. Here’s the honest per-letter math — paper, envelope, toner, labor, reprints and trips — and what automation changes.